Welcome to the CIS Product Support Center

The Concentrix Insurance Solutions Product Support Center is available to clients on maintenance. Register using the link at the top right. Please allow 1-2 business days for new registration requests to be approved. Thank you.  

Contact Information Telephone E-mail
CXFusion™ Core 800-548-2040 [email protected]
CXFusion™ Empower 800-548-2040 [email protected]
Genelco Group+™ 800-548-2040 [email protected]
Genelco Life+™ 800-548-2040 [email protected]

Hours of Operation: 7:00-5:00 Central Time

Click here to view the 2022 holidays for the CIS Product Support Center. Only emergency service is available when the Support Center is closed.